We're improving customer experiences by listening, learning, and taking action.
Tired of tech that feels cold, confusing, or just unhelpful? At ClarityBridge CX, we help organizations actually understand their customers and use that insight to build trust, improve service, and strengthen loyalty.
Right now, we focus on what makes the biggest difference: Customer experience improvement that reduces friction and frustration. Feedback loops that collect real input and turn it into measurable results. Data analysis that helps teams make smarter decisions based on what people actually need.
We're here to help you streamline support, close communication gaps, and create better journeys for the people you serve.
And yes, on the horizon, we're also building bold new tools: Navi, an AI assistant that actually listens and responds with empathy. KindConnect, a community platform powered by human connection and skill sharing.
Our work is guided by one question: Will this make someone's day better?
If your organization believes in putting people first, we're ready to help.
Founder's Circle
Our Values
✨ We Build Stuff That Actually Helps
Look, we could chase every shiny new tech trend, but honestly? We're more interested in solving real problems for real people. When we experiment with something new (like AI that can pick up on emotions), it's because we think it'll make your day a little easier, not because it sounds cool in a press release.
🤝 We Design for Humans, Not Robots
You shouldn't need a computer science degree to use our tools. Whether you're setting up your account or asking our chatbot a question, we want it to feel simple and respectful of your time. Good design isn't just about looking pretty. It's about making you feel like someone actually thought about your experience.
🌍 We're All About Real Connection
Technology should help us take better care of each other, not turn us into isolated screen zombies. That's why we build tools that help neighbors help neighbors, make collaboration feel natural instead of competitive, and let people share their talents for something bigger than themselves.
❤️ We Actually Give a Damn
Every chatbot response, every notification, every little interaction you have with our tools... we think about how it's going to make you feel. Because you're not just a user to us. You're a person having a day (maybe a tough one), and we want our technology to remind you that someone cares.
What We're Building
KindConnect
The community platform that doesn't make you want to delete your account
You know how most online communities either feel like shouting into the void or swimming through drama? KindConnect is the opposite of that. It's a place where people actually help each other out. Where your graphic design skills can trade for someone's gardening advice. Where neighbors connect over shared values instead of shared complaints.
- Your time and skills actually have value (we call it time-based exchange)
- Different ways to connect based on what you need
- AI that helps you find the right people without being creepy about it
- Communities built around what you care about, not just where you live
Navi
The AI assistant that doesn't make you want to scream
Ever tried to get help from a chatbot and felt like you were talking to a brick wall? Navi is what happens when you build AI that actually listens. Whether you're trying to figure out your health insurance, navigate your kid's school portal, or just find the right person at work, Navi walks you through it with patience.
"We're building something that puts people first, and it transforms how we connect with technology."
Words from a Trusted Colleague
"Joe has this rare gift of staying calm when everything's falling apart and still making people feel heard. I worked with Joe for about four years at the University of Montana, and honestly, he's one of those people who just gets it. Whether someone was frustrated with their computer or dealing with a complex technical issue, Joe had this natural ability to connect with them and actually solve their problem. What really impressed me was how he handled the difficult situations. You know those calls where someone's having the worst day and taking it out on tech support? Joe would listen, empathize, and somehow turn those interactions around. His customer-first approach wasn't just a policy he followed, it was genuinely who he is."
Be Part of Something Special
Join our community of early supporters and get exclusive access to:
- 🎯 Early access to beta testing
- 💡 Direct input on product features
- 🤝 Founder circle invitations
- 📱 Priority access at launch
Sign up below to stay in the loop and be among the first to experience our innovative solutions.